Consumer Rights - Withdrawal - Cancellation Refund Conditions

General:

1,If you place an order electronically through the website you are using you are deemed to have accepted the preliminary information form and the distance sales contract provided to you.

2.The shipping fees that are cost of product shipment will be paid by the buyers.

3.Each purchased product is delivered to the person or organization indicated by the buyer with the registration of not exceeding the legal period of 30 days.If the product is not delivered within this period ,the buyers may terminate the contract.

4.The purchased product must be delivered completely an in accordance with the qualifications specified in the order and with the documents such as the warranty ,user's manual,ıf any.

5.In case it becomes impossible to sell the purchased product,the seller must notiffy the buyer of this situation in writing within 3 days of learning about this situation, the total price must be returned to the buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID

6.If tthe buyer does not pay the price of the purchased product or cancels it from the bank records,the seller's obligation to deliver the product expires.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

7.After the product is delivered the credit card that the buyer paid with if it is found to be used unfairly by unauthorized persons,and the price of the products sold by relevant bank or financial institution ıf the seller is not paid,the buyer must purchase the product subject to the contract within 3 days to return the shipping costs to the SELLER in such a way that they belong to the SELLER he has to.

IF THE PRODUCT IS NOT DELIVERED ON TIME FOR UNFORESEEN REASONS

8.If force majeure occurs tht the seler cannot foresee and the product if it cannot be delivered on time ,the buyer will be notified of the situation.receiver,cancellation of th order,replacement of the product with a similar one or blocking he can request that the delivery be delayed until it disappears.receiver if he cancels the order ;if he has paid with cash from the date of cancellationthis fee will be paid to him in cash within 14 days.Buyer pay the loan if he has done it with his card and cancels,again 14 days from this cancelltaion in it,the product price is returned to the bank ,but the bank's buyer's it is possible to transfer it to your account within2-3 weeks.

BUYER'S OBLIGATION TO CHECK THE PRODUCT

9.Before the buyer receieves the goods/services subject to the contract,he will examine;dents,broken,torn packaging,etc.damaged and shameful he will not take delivery of the goods/service from the cargo company.Dellivered received the good's service shall be deemed to be undamaged and intact.receiver,after delivery,the goods/services must be carefully protected.Withdrawal if the right is to be used,goods and services should not be used.Product and ınvoice are also should be returned.

RIGHT OF WITHDRAWAL

10.the BUYER;the product he purchased for himself or at the address he showed within 14(fourteen) days from the dateof delivery to the person/organization,provided that you notify the SELLER via the following contact ınformation without assuming any civil and criminalliability and without any justification the right to withdraw from the contract by rejecting goods without showing he can use it.

11.CONTACT INFORMATION OF THE SELLER TO BE NOTIFIED OF THE RIGHT OF WITHDRAWAL

COMPANY

NAME/TITLE:Vegan Works Food Industry and Trade A.C.

ADDRESS:Ayazağ neighborhood Kemerburgaz way,Çakırlar street,No:2 Sarıyer/İstanbul

MAIL ADDRESS:info@veggy.com.tr

PHONE NUMBER:0(212)3320007

DURATION OF THE RIGHT OF WITHDRAWAL

12.If the buyer is purchasing a service this 14 day period it starts from the date the conttract signed.Duration of the right of withdrawaal before the termination the execution of he service is started with the approval of the consumer right of the right of to distance contracts and cancellation it was presented in the conditions and the buyer placed the order knowing the wihdrawal conditions he gives.

13.the costs arising from the exercise of the right of withdrawal belong to the seller.

14.within a period of 14(fourteen) days for the exercise of the right of withdrawal registered mail,fax,e-mail with refund to the SELLER or the SELLER in writing by the method reported by or in notification by the relevant method the right of withdrawal of the product and the right of withdrawal regulated in this agreement products that cannot be used have not been used in accordance with provision of

EXERCISE OF THE RIGHT OF WITDRAWAL

15.3.the invoice of the product delivered to the person or the BUYER,(Return if the invoice of the desired product is corporate,when returning the institution's it must be sent with the return invoice that it has issued.RETURN of order refunds issued on behalf of invoice institutions it will not be completed unless the INVOICE is terminated.)

RETURN CONDITIONS:

18.The SELLER,as of the receipt of the withdrawal notification to him,late within the 10 day period ,the total price and the BUYER will be debited to return the documents to the BUYER and within 20 days he is obliged to return the goods.

19.the value of the goods for a reason caused by the BUYER's defect if there is a decrease or if the refund becomes impossible,the BUYER's defect rate the SELLER is obliged to compensate for the loses.However,the withdrawal proper use of the goods or products within the period of the right the BUYER of the changes and distortions caused by he is not responsible.

20.Due to the exercise of the right of withdrawal by the SELLER if the organized campaign is reduced below the limit amount,the discount amount used within the scope of the campaign will be cancelled.

PRODUCT FOR WHİCH THE RIGHT OF WITHDRAWAL CANNOT BE USED

21.In accordance with the BUYER's request or clearly personal needs prepared and not avaliable to be sent back,underwearbottom pieces,swimsuits,and bikini bottoms,makeup suplies,single reusable products,with a danger of rapid deterioration or expiration goods that are likely to pass the date should be delivered to the BUYER when packaging is opened products that are not suitable for health and hygiene after delivery thn mixed with other products decompased by nature product that are not possible under the subscription agreement other than those provided,related to periodicals such as newspapers and magazine goods,services performed instantly in electronic enviorment or intangible goods delivered to the consumer instantly,by sound or image recordings,books,digial content,software programs,data ability to save and store data from devices,computer consumables the materials,the packaging have been opened by the BUYER in case of refund is not possible according tto the regulation also withdrawal before the expiration of the right period ,with the approval of the consumer to perform the exercise of the right of withdrawal for the services started is also it is not possible by regulation.

22.In accordance with the following distance contracts regulations;withdrawal products that will not used by the right.

-May deteriorate quickly or the expiration date may pass contracts for the deliverey of goods.

-Protective such as packaging,tape,seal,package after deliverey from goods whose elements have been opened;return health and hygiene contracts for the deliverey of those who are not eligible in terms of.

-After deliverey ,it mixed with other products and due to its nature contracts for goods that cannot separated.

-After delivery of the goods ,such as packaging ,tape,seal,package the fact that the protective elements have been opened in the material enviroment on the carpe submitted books,digital content and computer consumables related contracts.

-It must be done on a certain date or period,accomodation,transportaion of goods,car rental,food and beverage empty made for the purpose of supply and entertainment or recreation contracts for the evaluation time.

-Services performed insantly in electronic enviroment or to the consumer contracts for intangible goods delivered instantly.

 

 

 

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